CREDIT/PAYMENT TYPES 

What types of payment do you accept?
GBE Packaging accepts the following types of payment:



Visa   |   MasterCard   |   American Express   |   Discover

Your Credit Card will be billed as: Gift Basket Expressions / GBE Packaging

                                                       
    

No Handling Fee's
No Handling Charges or Extra Fee's. Its our job to save you money not charge you more.

Net 30 Billing
All first time on-line customers are required to pay via credit card.
At this time we only accept credit card orders.

Back to top 


GBE Packaging Mailing Address:
GBE Packaging
P. O. Box 20661
Greenfield, WI 53220-0661

Sorry - No customer pickup available at this time.
Due to our low pricing we can not offer customer pick up service and do not publish our street address. We do offer some very low shipping rates and a local delivery zone.

                                                        GBE Packaging Web Site           More About GBE Packaging

Back to top

Phone/Fax Numbers

Milwaukee:    414-545-6636

Toll Free:       877-221-5199

24 Hr. Fax:     414-921-5199

Back to top
MY ACCOUNT

Online Account Management
All of your online account management options are available via your profile page. Click here to visit your profile page (you may need to login first).

Account Login ID
In order to place an order through GBE Packaging, you must create an account. Click here to create a new GBE Packaging shopping account now.

Lost Password
To recover a lost password or Login ID, click here to have them emailed to you.

Back to top
ORDERING

Ordering with GBE Packaging
GBE Packaging Features Electronic Invoicing and Secure On Line Payments
Our Website is available 24/7 offering you some of the lowest prices available anywhere! Products ship the same day or next business day unless there is a backorder or delay. You can be assured we do not have many back orders but it does happen. 

Due to our low pricing we can not offer customer pick up service and do not publish our street address. We do offer some very low shipping rates and a local delivery zone.

Find Shipping Costs.
Quickest way to find shipping cost of your order or a single item: Just put the item/items into your shopping cart and proceed to the shipping section to to view the actual shipping cost to your delivery address. Our shopping cart will search for the lowest shipping prices and offer you the results. 

100% Satisfaction Guaranteed!
We will be more than happy to exchange, refund, or credit you if you are not 100% happy with your order. Our only goal is to provide you with quality products at the lowest price and with fast professional service. Some of our manufacturers may require a restocking fee for some items.

Minimum Orders
The only minimum is we sell by the bundle or case size.
GBE Packaging is a volume distributor. We do not charge a minimum order fee or require your order to exceed a set price. Order 1 case or 1000 cases our website will offer you the lowest price.  

Large Orders
We have eliminated our 5 tier price rates. You should not have to buy 20 cases to get the lowest price. We give you the lowest price for 1 case or 1000 cases on our website 24/7 and our shipping calculator includes live shipping quotes from ground carriers, local freight and several LTL shippers. Fax or email us your lowest quote from a retailer or distributor and we will try to beat it.   
Please call or E-mail us for a Fast Quote or Samples.  1-877-221-5199

Note: Due to our heavy call volume, you may receive a faster response if you contact us via E-mail or our contact form. boxes@wi.rr.com

Easy Order
Easy order allows you to add items to your shopping cart by simply entering in the GBE Packaging stock numbers from your catalog or website. Click "Go" and the product will be added to your shopping cart in the minimum order quantity amount.

Telephone Orders
Our website is available 24 hours for customers to place their orders. The fastest way to place an order or find the cost of shipping is to register and place your order in your shopping cart. Our website will offer you the best shipping options for your order.
 
Our sales Reps will be happy to contact you if you have a problem or require assistance.
Sales - Customer Service: 1-414-545-6636       1-877-221-5199

Our phone operators are happy to take your order over the phone but if you need technical help or product information we will have a sales rep call you as soon as possible. We spend as much time as it takes to research and service our accounts.

Note: You may receive a faster response if you contact us via E-mail or our contact form. 

Cancelling Orders
Orders are sent directly to our shipping department and are pulled for staging almost immediately. Please check your order carefully before placing it. Once order is placed you may be responsible for any shipping, return, and restocking fee's if cancelled.

All orders must be cancelled in writing on your company letterhead. If the order has been pulled for shipment, you will be subject to a 15% restock fee. Note: There is a 20% restocking fee for all janitorial products, mailing tubes and poly bags.

Purchase Order Numbers
Can I include a purchase order number on my order?
Proceed to checkout once you have finished shopping. At the bottom of the Payment portion of the checkout process, insert your PO number in the PO number field.

Requesting an Invoice
Can I get an invoice when I order online?
There is a menu option for invoices in your Profile section. Just go to your order history in the account management section. We will also e-mail you a copy of your invoice upon request.

Sales Tax
We are required by law to collect Wisconsin sales tax from customers who reside or take possession of our products in the state of Wisconsin.

In the past we paid local taxes on most orders. Effective 1/27/2012 GBE Packaging will no longer pay sales tax for our Wisconsin customers due to wholesale price increases and a rapidly growing customer base.

Unless you are tax exempt and have informed us and faxed us your S-211 exempt tax form available below to the following fax number: 414-921-1593 you will automatically be assigned a price class to include the current Wisconsin Sales Tax or billed later for sales and use tax not collected by our shopping cart. Contact us if you should be taxed and are not.

Once you login your product pricing will include sales tax for Wisconsin residents only. We will continue to pay the sales tax on all shipping and any extra fee's. Please do not create new accounts to avoid sales tax.

If you are located in any other state, you are responsible for any/additional applicable sales and/or use tax due your state or the Wisconsin Department of Revenue.

If you are tax exempt, please submit your certificate for our files.
24 hour Fax Number 414-921-1593
             Wisconsin sales and use tax forms available below.

Tax Exempt Status
How do I get a Tax Exempt Form?
You can download a Wisconsin Sales / Use Tax Exemption Certificate Form S-211 below. Fill out the form, Print and Fax to the following 24 Hour Fax Line: 1-414-921-1593

Tax Exempt Forms:  Download Wisconsin Sales Use Tax Form S-211

Privacy
What is the GBE Packaging privacy policy?
Click here to view the GBE Packaging Privacy Policy

Security
Gift Basket Expressions / GBE Packaging takes security very seriously. Our platform uses the most powerful security tools that exist in the marketplace and all sensitive information, including bank account and credit card information, is stored encrypted. Processing is performed by SSL (Secured Socket Layer) and compliant with PCI DSS - Payment Card Industry Data Security Standards. PCI DSS Certified
All credit card data is stored encrypted. Gift Basket Expressions / GBE Packaging never stores CVV2 data. Gift Basket Expressions / GBE Packaging never stores swiped track data for any reason.

Back to top

Product Specifics
How do I find product specific information?
Product specific information is listed when viewing a single product.
The following information is available for most of our items:
Dimensions
Material
Color
Strength
Minimum order quantity
Order in multiples of bundle, bale, case or individual quantities
Inventory status
Unit of measure

Product Samples
How do I request a sample?
All sample requests should be sent to gbepackaging@wi.rr.com Please include: GBE part number and description and the shipping address. Samples that are cased and need to be requested from vendors do require a 3-5 day lead time. A majority of items that GBE stocks can be sampled; some exceptions are single rolls of machine stretch film, pallet covers, Gaylord Boxes and Lids. GBE will not sample more than one of any item; customers are restricted to three sample requests per week. If you require more than one sample per item, we request that you purchase the minimum of that item. In order to assist in covering costs related to samples: 1.) customer service placing order 2.) warehouse pulling order 3.) warehouse prepping order for shipment. A $3.50 handling fee and related shipping costs per each item requested will be applied. sample authorization page 

Product Photos
Are the photos exactly the same as the product listed?
The photos shown are representative of the product listed, sizes and colors may vary slightly.

Back to top

Obtaining a Quote
How do I obtain a quote?
Please register with our site and create a free account prior to requesting quote or free samples. We require very accurate delivery information to provide quotes or samples. Obtaining a Quote
Note: Due to our heavy call volume, you may receive a faster response if you contact us via E-mail or our contact form. 

Back to top

Returning Merchandise
How do I return merchandise?
Call 1-877-221-5199 or E-mail us and tell us what you need to return and why. Please include your order number, phone, and e-mail address and we will reply with your RMA number and return instructions.
Please do not return product without a return authorization number.

Please return the merchandise within 30 days. Items purchased from GBE Packaging cannot be returned more than 30 days after delivery, refunds for these items are not allowed after that time. No Exceptions. All returned items must be unopened and delivered to GBE in unused resalable condition. All items returned to GBE Packaging must be clearly marked with the return authorization number provided to you by customer service. Items returned without a return authorization number will be denied for refund. No Exceptions. Please do not write or place any markings on the items being returned. Any visible writing or markings found on returned goods will result in an unsellable item and will result in denial of refund.

Note: There is a 15% restocking fee along with all applicable freight charges / 20% restocking fee for all janitorial products, mailing tubes and poly bags.

Shortage or Damaged Merchandise
All claims for shortages or damaged material must be made within 24 hours of delivery. No Exceptions. All customers that choose to ship products from GBE Packaging utilizing their own Carrier Acounts (UPS,FEDEX or Common Carrier) are responsible to contact their respective carriers in order to file for damage or shortage claims. GBE Packaging is not responsible for any damage or shortage claims when products are not shipped on a GBE Packaging Carrier Account. Customer specific Carrier Accounts will not provide information for 3rd parties to unauthorized personnel.

Back to top

Can't Find a Product
What if I can not find a particular product?

Try Looking Here GBE Packaging Products

Our website is avialable 24 hours for customers to place their orders.
Our sales Reps will be happy to contact you if you have a problem or require assistance.
Sales - Customer Service: 1-414-545-6636       1-877-221-5199

Finding Products
How do I find a product?
You can find products by:
Browse: Shop by product categories, i.e. corrugated boxes, stretch film, etc.
Search: Type in a product name, model number or other description

Easy Order: Type in the GBE Packaging Stock Number from the catalog or website and the product will be added to your cart in the minimum order quantity.

Ordering from Search Results
How do I order from my search results?
Simply enter the quantity and click GO to add the item(s) to your shopping cart. You may continue shopping or go to your checkout to complete your current order.

Back to top

Order Tracking
How do I track my order?
To track your recent orders simply click on the Order Status link. GBE Packaging provides a Shipment Tracking Page - To save you time you can enter up to 21 UPS Tracking Numbers at once and receive Tracking Information. 
GBE Packaging UPS Tracking Page

Rush Shipments/Special Instructions
We attempt to ship all orders the same day. We cannot guarantee Same Day Shipping so if you need your order by a certain date guaranteed Please request UPS 3 Day Select, UPS 2 Day Air, UPS Next Day Air. We will promptly take care of your needs.

UPS / Fed Ex Shipping
How do I know if my order will ship UPS or Fed Ex?
We search for the lowest shipping cost for each order. You will have the option to choose which shipping company will transport your order. We do not add any fee's or extra charges to any part of your order. You are billed only the amount UPS, Fed Ex or third party freight lines charges us. UPS, Fed Ex or Local Freight will be used whenever possible. However, should your order exceed UPS or Fed Ex size or weight limits, "Common Carrier" will be selected to speed delivery to you.

Additional Shipping Charges
On some orders the shipping calculator may be incorrect. GBE Packaging reserves the right to bill customer any additional shipping charges, state taxes or federal taxes to your credit card and issue you an invoice showing the additional shipping charges. 

Back to top